Your privacy is our priority. This document clearly and transparently explains how nft888 collects, uses, stores and protects the personal information of every member on our platform in Malaysia.
These are the core principles that underpin how NFT888 manages every piece of information you entrust to us.
1.1 nft888 ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you register and use the nft888 platform.
1.2 This Privacy Policy applies to all NFT888 services, including the main website at nft888.fun, the mobile app for Android and iOS, and all other digital platforms operated by NFT888.
1.3 We understand that your trust is our most valuable asset. That is why we take privacy seriously — every decision we make regarding your data is carefully considered with your interests and safety as the top priority.
1.4 This policy is written in plain language so you truly understand what happens with your information — not just a legal document filled with confusing technical jargon.
2.1 nft888 collects personal information necessary to provide you with a safe, seamless and tailored service. The following are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification number, gender | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, notification delivery, customer support |
| Financial Data | Payment methods, bank account numbers, transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security, unauthorized access detection |
| Usage Data | Game records, betting history, platform activity | Service improvement, responsible gaming compliance |
| Cookie Data | Session cookies, preference cookies, device identifiers | Enhanced user experience, platform analytics |
2.2 We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as medical data or religious beliefs unless required by law.
2.3 Some information is collected automatically when you use our platform — such as your IP address and device type. This information is used solely for security purposes and technical improvements.
3.1 We use your personal information solely for the following purposes:
3.2 nft888 will not use your data for any purpose other than those stated above without obtaining your consent first.
4.1 nft888 does not sell or rent your personal data to any party. However, under limited circumstances, we may share your information with the following parties:
4.2 All third parties working with us are required to comply with data security and privacy standards equal to or higher than nft888's own standards. Written agreements are enforced to ensure your data is handled properly.
4.3 Should nft888 be involved in any business transaction such as a merger or acquisition, user data may be transferred as part of the business assets. You will be notified in advance should such an event occur.
5.1 nft888 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
5.2 Types of cookies we use:
5.3 You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some NFT888 platform features.
6.1 nft888 retains your personal data for as long as your account is active or as needed to provide services. Following account closure, we retain certain data for the minimum period required by applicable law before permanent deletion.
6.2 The technical security measures we implement to protect your data include:
6.3 While we implement all reasonable security measures, no system can guarantee 100% absolute security. We encourage you to take your own protective steps as well, such as using a strong, unique password and enabling two-factor authentication.
6.4 In the event of any data security breach that may affect your rights and freedoms, nft888 will notify you within a reasonable timeframe as soon as we become aware, in accordance with applicable legal obligations.
7.1 You have certain rights regarding the personal data we hold about you. Below are your rights and how to exercise them:
7.2 To exercise any of the above rights, please contact the nft888 customer support team via the platform's live chat. We will process your request within 30 business days. In complex cases, this period may be extended with written notice to you.
7.3 Please note that certain rights may be limited by legal obligations — for example, we are unable to delete transaction records required for financial compliance and anti-money laundering purposes.
8.1 The Know Your Customer (KYC) process is mandatory at nft888 before your first withdrawal is processed. This is a legal requirement designed to prevent fraud, money laundering, and to ensure the safety of all platform members.
8.2 During the KYC process, you may be asked to submit the following documents:
8.3 All KYC documents you submit are stored securely using encryption and are only accessed by authorised personnel for verification purposes. These documents will not be shared with any third party unless required by law.
8.4 nft888 uses an automated document verification system integrated with manual review to ensure the KYC process is completed quickly and accurately, typically within 24 to 48 business hours.
9.1 The nft888 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
9.2 Should we discover that personal information of underage individuals has been collected without our knowledge, we will take immediate action to delete that information and close the relevant account.
9.3 If you believe a minor has registered an account on NFT888, please contact our support team immediately so that appropriate action can be taken.
10.1 The nft888 platform may contain links to or integrations with third-party services such as game providers and payment gateways. This Privacy Policy applies solely to the nft888 platform and does not cover the privacy practices of those third parties.
10.2 We encourage you to read the privacy policy of each third-party service provider you access through the NFT888 platform. NFT888 is not responsible for the privacy practices or content of third-party websites.
11.1 nft888 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies or updated legal requirements.
11.2 Any significant changes will be communicated to you via in-platform notifications or by email to the address registered in your account. The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy.
11.3 Continued use of the nft888 platform following any changes to this Privacy Policy constitutes your acceptance of the updated version. We encourage you to review this page periodically.
12.1 If you have any questions, concerns, or complaints regarding how NFT888 handles your personal data, we welcome your feedback. Our privacy team is ready to assist and will respond within a reasonable timeframe.
12.2 You can reach the NFT888 customer support team via 24/7 live chat available on the platform for any queries related to your privacy and personal data protection.
12.3 For more complex matters relating to personal data rights or formal complaints, you may also reach us by email at [email protected] by stating "Privacy Enquiry" in your message subject line.